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Negotiation Techniques

Negotiation techniques

 

Introduction

 

Negotiation is referred to as discussing things among individuals to come to a conclusion satisfying all the parties involved. Discussions should be on an open forum for everyone to participate and express their views and reach an alternative acceptable to all.

 

It is important how we negotiate with each other. One must know the difference between negotiating and begging. Do not stoop too low to get a deal closed. Negotiation must be in a dignified way. One has to be extremely patient and also understand the second party’s needs and interests as well. Never impose your ideas on anyone. Let everyone speak their mind and decide something which would favour one and all.

 

Let us go through some negotiation techniques in detail.

 

The first and foremost technique for an effective negotiation is to be well informed about everything related to the deal. Find out even the minutest detail you think is important and you might require at the time of negotiation. Be prepared for everything. Remember, the second party might ask you anything.

Janet wanted to purchase a new laptop. She checked out the prices of almost all the leading brands along with their features before going to the outlet. She went well prepared and thus managed to crack the best deal and took the best quality laptop with the maximum possible discount.

 

Take good care of your posture as well as your body movements. Look confident. While speaking, don’t look around or play with things. It’s just a discussion. No one will kill you if you are not able to close the deal. Don’t stammer in between or start sweating in front of others. The second party will take undue advantage if they find you nervous. Take care of your dressing as well. Don’t wear anything too casual. If you dress casually, people will not take you seriously.

Be very focused. One should be very specific about what he wants. First, ask yourself what the purpose of this negotiation is? What do you want? What is the affordable price for you? Be firm and stick to it. Be very specific and clear.

Never keep things to yourself and crib later. Please don’t assume that the other person can read your mind on his own. One needs to ask for what he wants. A mother will not feed her child unless and until he cries. Speak your heart out. If you are not satisfied with the deal, show your displeasure to others. Express to them that you are not very happy with the price and it needs to be revised.

Be a patient listener. Listen to others as well. Think about their interests and needs as well. Don’t ask for anything which would not benefit the second party. Don’t jump to conclusions and never interfere when the other person is speaking. Listen to the other party’s proposal; he might come up with something unique that you could not even think of.

Be realistic. Don’t ask for something you know is not possible. Don’t quote anything just for the sake of it. One should be a little practical in his approach. Don’t ask for irrational discounts. Be logical. It’s nothing terrible to think about your interests, but one should not be mad about it. If you want to purchase something, also remember that the store owner has to earn his profits.

Don’t be in a hurry to close the deal. Take your time to discuss things among yourselves. Make sure you are deciding something which would be a win-win situation for all. Never drag any discussion and make the conversation too long. Too much pleading and persuasion result in a big zero, and no conclusion can be drawn out of it.

 

Conclusion

 

Know where to compromise. An individual has to compromise sometimes to come to an output. If you feel that things would be better if you accept some terms and conditions, and it would not harm you much, go ahead. Everyone needs to compromise sometimes or the other. Even in marriages, one partner needs to negotiate with the other for better understanding.

Communication is also important in negotiation. Speak clearly and precisely. One should not confuse others. Playing with words is one of the biggest threats to bargaining. Don’t use derogatory or lewd remarks against anyone.

For a third party, it’s always better to sign a contract or have something in black and white so that nobody backs out later. It’s always better to sign agreements in the presence of both parties for better transparency. At the workplace, after every discussion and negotiation, emails or minutes of the meeting must be circulated among all the team members for everyone to get a clear and the same picture.

 

This Article Does Not Intend To Hurt The Sentiments Of Any Individual Community, Sect, Or Religion Etcetera. This Article Is Based Purely On The Authors Personal Views And Opinions In The Exercise Of The Fundamental Right Guaranteed Under Article 19(1)(A) And Other Related Laws Being Force In India, For The Time Being. Further, despite all efforts made to ensure the accuracy and correctness of the information published, White Code VIA Mediation and Arbitration Centre shall not be responsible for any errors caused due to human error or otherwise. 

 

  • Introduction
  • Some Negotiation Techniques
  • Conclusion

BY : Deewakar Yadav

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